RAQAMLI TRANSFORMATSIYA SHAROITIDA MEHMONXONA XIZMATLARINI AVTOMATLASHTIRISHNING IQTISODIY AFZALLIKLARI

Nigina Raxmonova

doi:10.5281/zenodo.20964867

RAQAMLI TRANSFORMATSIYA SHAROITIDA MEHMONXONA XIZMATLARINI AVTOMATLASHTIRISHNING IQTISODIY AFZALLIKLARI

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Raxmonova Nigina Anvarovna

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https://doi.org/10.5281/zenodo.20964867

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raqamli transformatsiya, mehmonxona xo‘jaligi, avtomatlashtirish, PMS, CRM, iqtisodiy samaradorlik, smart hotel, innovatsion texnologiyalar

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Mazkur maqolada raqamli transformatsiya sharoitida mehmonxona xizmatlarini avtomatlashtirishning iqtisodiy
afzalliklari tahlil qilinadi. Tadqiqot davomida mehmonxonalarda qo‘llanilayotgan zamonaviy axborot texnologiyalari,
jumladan, Property Management System (PMS), Customer Relationship Management (CRM), onlayn bronlash platformalari
va smart-room texnologiyalarining iqtisodiy samaradorlikka ta’siri o‘rganildi. Tadqiqot natijalari xizmat ko‘rsatish xarajatlarining
qisqarishi, mehnat unumdorligining oshishi, mijozlar qoniqishining ortishi hamda daromadlarning ko‘payishini
ko‘rsatdi. Shuningdek, avtomatlashtirish mehmonxonalarning raqobatbardoshligini kuchaytiruvchi muhim omil sifatida
baholandi.

Биография автора

Raxmonova Nigina Anvarovna

Toshkent davlat iqtisodiyot universiteti
Turizm va mehmonxona biznesi kafedrasi katta oʻqituvchisi, PhD.

Библиографические ссылки

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Kandampully J., Zhang T., Bilgihan A. Customer Experience Management in Hospitality // International Journal of

Hospitality Management. – 2022.

Kimes S. Revenue Management and Hotel Performance // Cornell Hospitality Reports. – 2021.

RAQAMLI TRANSFORMATSIYA SHAROITIDA MEHMONXONA XIZMATLARINI AVTOMATLASHTIRISHNING IQTISODIY AFZALLIKLARI

RAQAMLI TRANSFORMATSIYA SHAROITIDA MEHMONXONA XIZMATLARINI AVTOMATLASHTIRISHNING IQTISODIY AFZALLIKLARI

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##article.abstract##

Биография автора

Raxmonova Nigina Anvarovna

Библиографические ссылки

Загрузки

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