DIGITAL TRANSFORMATION OF THE SOCIAL PROTECTION SYSTEM IN UZBEKISTAN: CURRENT STATE AND ANALYSIS
DOI:
https://doi.org/10.5281/zenodo.23696316Abstract
This paper examines the current state and implementation of Uzbekistan’s social protection digitalisation policy. Since 2023, the development of the Unified National Social Protection Information System (YaMIH AT) has involved work on over 30 functional modules and interagency integration initiatives involving more than 20 ministries and agencies. The study analyses the system’s legal framework, key modules, and digitalisation processes, with particular focus on the module for older adults living alone and persons with disabilities in need of care. The analysis highlights the potential of digitalisation to improve service delivery efficiency, enhance transparency, and streamline administrative procedures.Keywords
social protection, digitalisation, information system, case management, social passport, voucher system, e-government, UzbekistanReferences
Republic of Uzbekistan. Presidential Decree No. PF-82 of 1 June 2023. On Comprehensive Measures to Ensure the Provision of High-Quality Social Services and Assistance to the Population and Establish an Effective Monitoring System. — https://lex.uz/uz/docs/-6480342
Republic of Uzbekistan. Presidential Resolution No. PQ-410 of 27 December 2023. On Measures to Improve the System of Providing Social Services and Assistance to Elderly Persons and Persons with Disabilities in Need of Care. — https://lex.uz/uz/docs/-6725077
Cabinet of Ministers of the Republic of Uzbekistan. Resolution No. 539 of 14 October 2023. On Additional Measures to Ensure the Population’s Right to Social Protection and the Provision of State Social Assistance and Services. —
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OECD. Modernising Access to Social Protection: Strategies, Technologies and Data Advances in OECD Countries. — Paris: OECD Publishing, 2024. — 131 p. — https://doi.org/10.1787/af31746d-en
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