ASSESSING DIGITAL MATURITY IN HIGHER EDUCATION INSTITUTIONS: AN INTEGRATED FRAMEWORK APPROACH
DOI:
https://doi.org/10.5281/zenodo.20830931Keywords:
digital maturity, digital transformation, higher education institutions, digital governance, integrated assessment framework, university management, digital technologies, Uzbekistan.Abstract
The rapid expansion of digital technologies has transformed the operational and strategic
landscape of higher education institutions worldwide. Universities are increasingly adopting digital platforms,
cloud-based infrastructure, artificial intelligence, learning management systems, and data-driven decisionmaking
mechanisms to improve educational quality and administrative efficiency. However, despite significant
investments in digital transformation, assessing digital maturity remains a complex challenge. Existing
evaluation approaches often focus on isolated technological indicators, such as infrastructure availability or
software implementation, while overlooking broader institutional dimensions, including digital governance,
management effectiveness, transparency, innovation, and organizational readiness. Consequently, there is a
growing need for integrated assessment frameworks capable of measuring the overall level of digital maturity
in higher education institutions
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